Had a Not At Fault Accident?

Get a Loan Car & Quality Repair at NO COST to you!​ *T&Cs Apply

But I already have insurance? What’s the difference?

TAMMS provides accident management solutions from start to finish, meaning if you are not at fault driver, you don’t have to go through your insurance for your car accident claim. We provide expert assistance, like for like accident replacement vehicles, repair coordination plus claim management.

Accidents. Managed.

How it works

Talk to our claims team

Provide all the accident-related details to our claims team​

Get claim approved

We usually take 24-48 hours to assess your application

Get a replacement car

Once approved, we will book a replacement car similar to yours and deliver it to you

Start the repair

We will start the repair with your preferred repairer

Take a look inside our repair center!

At TAMMS, our team of accident management experts will handle the repairs, accident replacement car and recovery process after you’ve been in a not at fault accident. We work on your behalf to uphold your rights and get you back on the road quickly after an accident. Costs are covered by the insurer of the at fault driver.

Looking for answers?

 Our expert accident managers have answered some frequently asked questions.

Yes, we can arrange to deliver and collect the vehicle at a time and location that are convenient to you

Talk to our team

Unfortunately, in this instance, we won’t be able to help you with a replacement loan car or repairs. As the at fault party, we recommend you make a claim on your own insurance policy to ensure you and the not at fault party receive everything you’re entitled to. Afterall, this is why you pay your insurance premiums, so you’re protected when things go wrong. Talk to our team
Using our services won’t impact your current policy if you: – Are a not at fault driver – Provide all documents reasonably required (including a copy of your physical driver’s licence) – Be open and honest with us and don’t mislead us in any way -Act in the best interest of TAMMS Talk to our team
Yes, we can! As the not at fault driver, you’re not required to make an insurance claim. If you meet our eligibility criteria, , we can help you with a like for like replacement car, deliver it to your home or work and arrange repairs to your damaged vehicle. Call our team on 1800 956 390 Talk to our team
Take plenty of photos, collect the at fault driver’s details including, their driver’s licence number, contact information, car registration and insurance information. Contact the police if necessary and call us on 1800 956 390 Talk to our team
No, under our agreement with you, you will not be liable for the rental costs as long as you are not at fault, you assist us in the recovery of the costs from the at fault party or their insurer, and otherwise act in accordance with the terms and conditions of our agreement. You’ll still need to pay for petrol, tolls and any traffic or parking infringements as you would in your own car. Talk to our team
Yes, if you are the not at fault driver, we can help you with a like for like replacement car and deliver it to your home or work. Call our team on 1800 956 390 Talk to our team
Don’t worry, we’ll look after the towing for you aswell. We’ll arrange for your car to be collected from your home or a holding yard and delivered to the repair centre. If you’re still at the scene of the accident, we can either arrange a tow truck for you or assist you to arrange it, depending on the rules in your particular state. The cost of the tow truck will be recovered through the at fault party insurer. Talk to our team

Get in touch with us

Want an end-to-end automotive expert on your side?
All it takes is a few simple details to get started with TAMMS


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