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FAQs Categories: Not at Fault Repairs

Will I be able to get a hire car while my car is being repaired?

You may be able to get an accident replacement vehicle for the entire duration of your repairs if you meet our eligibility criteria.

Do repairs meet manufacturer’s standards?

Yes, our repair network follows OEM repair procedures to ensure every vehicle is repaired back to manufacturer’s standards.

How long will it take for the repairs on my car to be completed?

The length of time required to repair your vehicle depends on the extent of the damage to your vehicle. The assigned repairer will provide you with regular updates as they work on your vehicle.

Will OEM approved parts be used during my repairs?

At TAMMS, our repair network uses OEM approved parts. OEM stands for ‘original equipment manufacturer’ and means that repairs meet manufacturer’s specifications.

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