We’re here to help with end-to-end accident & automotive services

Contact us for support and advice today

Been in an accident? Call us

Our leading services

You may have had an accident, but you haven’t lost control.
TAMMS gives you access to Australia’s leading automotive providers, repairers and services in order to ensure you never look back on the experience with regret.
If you’re not at fault or self insured, just had an accident, or half way through the process, our team can help you with everything from understanding your rights through to towing advice.

Our leading services

You may have had an accident, but you haven’t lost control.
TAMMS gives you access to Australia’s leading automotive providers, repairers and services in order to ensure you never look back on the experience with regret.
If you’re not at fault or self insured, just had an accident, or half way through the process, our team can help you with everything from understanding your rights through to towing advice.

Knowledge & Advice

From rights to entitlements, contact TAMMS after to know where you stand after an accident.

Expert Accident Managers

Supporting you 24/7, the dedicated TAMMS team manages the entire accident process for you.

Towing & transport

If your car can’t be driven safely after an accident, or it needs to go in for repairs at a later date, contact TAMMS.

Smash repairs

TAMMS can help with immediate appointment of a repairer through our national preferred repairer network.

Loan Cars

If you qualify, TAMMS can have you in a like-for-like loan car at no cost to you- often within an hour of your accident.

Accident Management

Customers rate our accident management services 5

4.8/5

Getting your accident claim started with TAMMS is easy. Just fill in this simple form

    Looking for answers?

     Our expert accident managers have answered some frequently asked questions

    Accident Management is the centralized handling of a motorist’s claim following a road traffic collision. It is a cost-effective intermediary service that assists drivers in getting back on the road quickly and relieves the stresses of going through the claims process alone. Whilst it is significantly more cost-effective for the innocent motorist, the service does cost slightly more as a result – a cost borne by the insurer of the ‘at fault’ driver.
    TAMMS stands for ‘Total Accident & Mobility Management Services’ and are experts at managing your accident from start to finish. From getting your car fully repaired and back on the road to upholding your rights and getting your life back to normal, our team of accident management experts are dedicated to ensuring your experience after a vehicle collision is as seamless and hassle-free as possible. Our comprehensive solutions encompass a host of services including accident management, repairs, replacement cars and much more.
    An insurance company is interested in keeping their costs down, which is a big consideration when they are allocating your vehicle to a repairer. TAMMS on the other hand will allocate hand picked, independent repairers with great reviews to undertake the repair work outside of an insurance network. 
    All of the repairers in the TAMMS network provide a lifetime warranty on their repairs. We also encourage you to look up [Repairer] on google and read their user reviews.
    An accident loan car is also known as an accident replacement vehicle. These are cars provided to not at fault drivers involved in a multi-vehicle accident for use whilst the damaged vehicle is being repaired or notification of total loss is confirmed.
    As long as you are upfront and honest within your application and you assist TAMMS with the recovery of costs from the at fault party / insurer, there is no cost to you. The cost for the repair itself is taken up with the at fault parties insurance company. 
    Take plenty of photos, collect the at fault driver’s details including, their driver’s licence number, contact information, car registration and insurance information. Contact the police if necessary and call us on 1300 951 221.
    If the accident was 100% your fault then contact your insurance company and let them know. We will be able to assist in the accident management side in relation to your vehicle repairs.
    If you don’t have an active insurance policy and believe you are not at fault in your accident then TAMMS may be able to assist, please reach out to one of our experts on 1300 951 221 and they will let you know to what extent we can assist.
    We require the following information:
    • Your details, including driver’s licence number, car registration and insurance information
    • Copy of your physical drivers’ licence
    • The at fault party’s details, including car registration and insurance information
    • Details about the car accident.
    • Witness details (if applicable)

    Not sure? Want expert advice?

    Get experts on your side

    Knowledge and advice

    Safe Driving

    Using Australian roads is an inescapable aspect of many Australian’s lives. With the vastness of Australia, these roads can present a wide range of shapes

    Read More »