If my vehicle is deemed a total loss, am I eligible for an accident loan car?
In the case of total loss when you are the not at fault driver, we may be able to assist you with an accident loan car until you receive settlement on your vehicle.
I have other vehicles registered to my name/the business. Am I eligible for a replacement car after a not at fault accident?
You may still be eligible as it depends on the type/s of vehicles and how and by whom they are normally used. Please contact our team on 1300 951 221 or complete our online application here.
I was driving a business car and was in an accident. Can you help me with a replacement car?
Yes, if you’re not at fault in an accident with another vehicle, the business has a legal right to be put back into the position it was prior to the accident. This means that the business may be legally entitled to an accident loan car whilst the car is being repaired, or until it is […]
What are some of the reasons that I may not be eligible?
Some of the reasons you will not be eligible include: you don’t have the at fault driver’s details you advise us upfront that the at fault driver is not insured you are the at fault party the at fault driver was under the influence of drugs or alcohol the accident happened due to a medical […]
Can I get an accident replacement vehicle if I have an International Driver’s Licence rather than an Australian one?
We can only assist eligible drivers who have an Australian driver’s licence – this includes additional drivers.
I was in an accident on my motorcycle. Can I get an accident replacement vehicle?
We provide accident loan cars to suit all our customers’ needs, subject to availability. Click here to find out if you’re eligible for an accident replacement vehicle.
I am an L or P plate driver. Can I get an accident loan car?
Yes, if you are the not at fault driver and you meet our eligibility criteria, we can assist you. Please complete our online application here.
I’m under 25 years old. Can I get an accident loan car?
Yes, if you are the not at fault driver and you meet our eligibility criteria, we can assist you. Please complete our online application here.
Are there any restrictions to booking an accident replacement vehicle?
Drivers are required to hold a current and valid learner, provisional, or full driver’s licence. Please note: Learner or Provisional licence holders are subject to our prior approval. You will also be required to satisfy criteria in respect to insurance, driving record and physical & mental capacity, as detailed in the agreement. Fill out an […]
What if the at fault driver doesn’t have an insurance policy?
Unfortunately, if you’re aware the at fault driver does not have insurance, in this instance, we won’t be able to help you with an accident replacement vehicle or not at fault repairs. Please get in touch with your own insurer for assistance. In some circumstances, we will pursue the at fault driver who is liable […]
