I don’t have the at fault driver’s details. Am I eligible for an accident loan car and repairs?
It is important in any accident to ensure you get the details of the other driver, regardless of fault, including car registration and insurance information. Unfortunately, without these details we are unable to assist, as the cost of the accident loan car and repairs is recovered through the at fault party or their insurer.
I was at fault in an accident. Can I hire a car through TAMMS?
TAMMS can assist drivers who are not at fault in an accident. If you were at fault, we suggest that you speak with your insurance provider if you have a hire car inclusion in your policy. Although we specialise in accident loan cars for not at fault motorists, we can recommend our partners at East […]
My car broke down and has gone in for repairs, but I was told it could take several days before I get it back. Am I able to rent a car through TAMMS while my own car is being repaired?
Our accident replacement vehicles are only available for eligible drivers who are not at fault in an accident with an insured at fault driver. Unfortunately, we can’t assist in this scenario.
I’m trying to hire a car for my holiday. Can I do that?
We offer accident loan cars to eligible drivers who have been involved in a car accident that wasn’t their fault. We suggest you talk to a hire car company.
My car was stolen. Am I eligible for an accident loan car?
TAMMS can only assist not at fault drivers who have been in an accident with an insured at fault driver. If your car was stolen and you have insurance, we recommend contacting your insurance provider.
I had a car accident with a kangaroo or another type of animal. Am I eligible for an accident loan car?
We provide vehicles to not at fault drivers who have been in a collision involving a vehicle owned or operated by another insured party. If your vehicle has been damaged by a straying animal (farm animal or pet) that has an owner and fault is acknowledged, you may be eligible for an accident replacement vehicle. […]
What happens if the at fault driver disputes liability?
If the at fault party disputes liability, we can’t provide you with an accident loan car or commence repairs until liability is confirmed. However, we will contact the at fault driver’s insurer and confirm if there is a dispute in liability.
How do I check my eligibility?
To find out if you are eligible, you can complete our online questionnaire here. You can also complete an online application here. We will call you to discuss your application if we need further information. You can also speak to a member of our team at any time on 1300 950 221.
What if I can’t drive my car or it isn’t roadworthy after the accident?
If you are the not at fault driver, Right2Drive can help you to arrange a towing service* and book an Uber for you, at no cost to you. Pending liability and availability, they can often deliver an accident loan car to you at the scene of the accident. Please call us on 1300 950 221 […]
I was in an accident a few weeks/months ago and haven’t had my car repaired yet. Can you help me?
Yes, if you meet our eligibility criteria and are the not at fault driver in an accident, we can provide you with an accident replacement vehicle for the duration of the repairs. Click here to find out if you’re eligible.
