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Check Eligibility Contact Us 1300 951 221

FAQs Categories: Eligibility

I’m the not at fault driver and my vehicle is in for repairs. Can I hire a car while it’s being repaired?

Yes, if you meet our eligibility criteria and are the not at fault driver in an accident, we would be happy to assist you with an equivalent accident replacement vehicle to your own vehicle for the duration of the repairs. Click here to find out if you’re eligible.

My insurer said I don’t have to pay any fees to have my car fixed, but I don’t have a hire car option in my insurance policy. Can you help me?

If you are the not at fault driver and you meet our eligibility criteria, we can assist you even if you aren’t covered for a hire car through your insurance policy. Please complete our online application here.

Am I eligible for an accident loan car and not at fault repairs if the accident wasn’t my fault and I don’t have any insurance?

Yes, under Australian law, you are entitled to placed back into the position you were in before the accident that wasn’t your fault regardless of whether you have insurance. Click here to find out if you meet all the eligibility criteria.

I was rear-ended yesterday. Can I get an accident loan car?

As long as you are the not at fault driver and you meet our eligibility criteria, then we can help you with an accident replacement vehicle and repairs. Please complete our online application here.    

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